PRIVACY POLICY
In accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD) , VAMUTEX, SL hereby sets forth this Privacy Policy regarding the processing and protection of personal data.
WHO ARE WE?
At VAMUTEX, SL, we process your personal data as Data Controllers . We are responsible for ensuring the security of your data.
WHAT DO WE USE YOUR DATA FOR?
We may obtain your data either in person or through online forms, for the following purposes:
- Manage your user registration .
- Manage the purchase of products that you have requested from us.
- Answer your questions related to the requested services.
- Send you our personalized communications, if you have so expressed
- Candidate Management
- Video Surveillance Management
WHO DO WE SHARE YOUR DATA WITH?
We will share your data with service providers who assist or support us, or with external partners with whom we have reached an agreement and who are located within the European Union.
WHAT ARE YOUR RIGHTS?
You have the right to access, rectify, or delete your personal data. In some cases, you also have the right to restrict the processing of your data, to object to our use of your data, or to transfer it. For more information, see below.
PRIVACY POLICY
In this Privacy and Cookie Policy, you will find all the relevant information applicable to our use of the personal data of our customers and users at VAMUTEX, SL, regardless of the means you use to interact with us, whether online or in person .
VAMUTEX, SL takes your data privacy very seriously, and we want to provide you with completely transparent information about what we do with your personal data, so that you can understand how we use it and the rights you have in relation to it:
We make all the information in this Privacy and Cookie Policy available to you at all times so that you can consult it whenever you deem appropriate.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Identity: VAMUTEX, SL
Tax ID No. B91652867
Postal address : C/ Aerodinámica, 2. 41710- Utrera (Seville)
Telephone: 955865023
Email : info@jvzshop.com
Therefore, we are responsible for processing and protecting your personal data.
2. DETAILED INFORMATION ON THE TREATMENTS PERFORMED
A) To manage your registration as a user of the Platform.
If you decide to register as a user on our Platform, we need to process your data to identify you as a user and give you access to the various features, products, and services available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service.
Legal basis
The processing of your data is necessary to complete your registration on the platform. To process your user registration, we need to process your personal data. If you do not provide it, we will be unable to process your registration.
Recipients
Your data will be shared with third parties that support us in the services we offer: financial institutions, technology service providers, logistics, transportation, and delivery service providers and collaborators, and marketing and advertising service providers and collaborators.
International transfers
No international transfers of your personal data are planned.
A) To manage your registration as a user of the Platform.
If you decide to register as a user on our Platform, we need to process your data to identify you as a user and give you access to the various features, products, and services available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service.
Legal basis
The processing of your data is necessary to complete your registration on the platform. To process your user registration, we need to process your personal data. If you do not provide it, we will be unable to process your registration.
Recipients
Your data will be shared with third parties that support us in the services we offer: financial institutions, technology service providers, logistics, transportation, and delivery service providers and collaborators, and marketing and advertising service providers and collaborators.
International transfers
No international transfers of your personal data are planned.
Storage period
We will process your data for as long as you remain a registered user (i.e., until you decide to unsubscribe).
B) Formalization and execution of the contract of sale or provision of services
This purpose includes:
- Contact regarding informative communications related to the contracted functionalities, products or services , including the sending of quality surveys about the products or services provided.
- Manage payment for the products you purchase, regardless of the payment method used.
For example:
- Activate the necessary mechanisms to prevent potential fraud against you and us during the purchasing process. If we consider the transaction to be fraudulent, this processing may result in the transaction being blocked.
- Manage potential returns once you have made a purchase and handle requests for information about garment availability and product reservations through the Platform, depending on the options available at any given time.
- For billing purposes and to provide you with tickets and invoices for purchases you have made on the Platform.
Legal basis
The processing of your data is necessary for the formalization and execution of the purchase or service contract.
We believe we have a legitimate interest in carrying out the necessary checks to detect and prevent potential fraud when you make a purchase, as this allows us to put in place measures to protect you against fraudulent attempts by third parties.
Recipients
Your data will be shared with third parties that support us in the services we offer: financial institutions, technology service providers, logistics, transportation, and delivery service providers and collaborators, and marketing and advertising service providers and collaborators.
International transfers
No international transfers of your personal data are planned.
Storage period
Your data will be processed for the time necessary to process the purchase of the products or services acquired, including any returns, complaints, or claims related to the purchase of the product or service in question.
C) Complaints and queries to user/customer service
We only process personal data that is strictly necessary to manage or resolve your claim or query.
Legal basis
We believe we have a legitimate interest in responding to requests for information, incidents, and complaints. We understand that processing this data is also beneficial to you, as it allows us to properly serve you and resolve any queries you may have.
When your inquiry is related to the exercise of rights or complaints regarding our products or services, we are legally entitled to process your data in compliance with legal obligations.
Recipients
Your data will be shared with third parties that support us in the services we offer: financial institutions, technology service providers, and providers and collaborators of services related to marketing and advertising.
International transfers
No international transfers of your personal data are planned.
Storage period
Until the resolution of the query or claim raised
D) Sending communications to subscribed users via Newsletter
We will process your data primarily to: Manage your subscription.
You can unsubscribe from the Newsletter at any time and free of charge through the "Newsletter" section of the Platform.
Legal basis
The legitimate basis for processing your data for the purpose of sending newsletters is the consent you provide us.
Consent: By checking the corresponding box in the registry, you authorize Vamutex to send you its newsletter.
Recipients
Your data will be shared with third parties that support us in the services we offer: financial institutions, technology service providers, and providers and collaborators of services related to marketing and advertising.
International transfers
No international transfers of your personal data are planned.
Storage period
We will process your data until you unsubscribe or cancel your subscription to the Newsletter.
E) Usability and Quality Analysis.
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes , that is, to understand how users interact with our Platform and to make improvements to it.
Likewise, we occasionally conduct quality assurance activities and surveys to determine the level of satisfaction of our customers and users and identify areas where we can improve.
Legal basis
We believe we have a legitimate interest in analyzing the Platform's usability and user satisfaction, as we understand that processing this data is also beneficial to you, as the goal is to improve the user experience and offer a higher-quality service.
Recipients
Data will not be transferred to third parties, except under legal obligation.
International transfers
No international transfers of your personal data are planned.
Storage period
We will process your data periodically for as long as we carry out a specific quality action or survey, or until we anonymize your browsing data.
F) Video surveillance.
The information you provide will be processed to ensure the safety of the company's people and assets.
Legal basis
Law 25/2009 on free access to service activities and their exercises "Omnibus Law"
Recipients
It is planned to make transfers:
- Security Company
- Tax administration
- State security forces and bodies.
- No further data will be transferred to third parties, except under legal obligation.
International transfers
No international transfers of your personal data are planned.
Storage period
The data provided will be retained whenever possible, for a maximum of one month from the date of recording.
3. SECURITY MEASURES AT VAMUTEX, SL
We have reviewed all our procedures to comply with the European Data Protection Regulation. We have adopted the necessary technical and organizational measures to safeguard the security of your data and prevent the unauthorized alteration, loss, processing, or use of your personal data.
Furthermore, at VAMUTEX, SL, we limit access to your data to those employees within our organization who need it for business reasons. We have adopted an internal privacy policy and have informed our employees about it.
We also require that third parties who provide services to us and may have access to your data share our commitment to maintaining your privacy and complying with VAMUTEX, SL's confidentiality requirements.
4. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We inform you that you may exercise the following rights:
- Right to access your personal data to know what data is being processed by VAMUTEX SL and the processing operations carried out with it;
- Right to rectification of any personal data that is inaccurate;
- Right to erasure in cases where they are no longer necessary for the purposes for which we need to process them as we have informed you above, or where we no longer have the legitimacy to do so;
- The right to request the restriction of the processing of your personal data when the accuracy, legality, or necessity of processing the data is in doubt. In this case, we may retain the blocked data for the purpose of exercising or defending legal claims.
- The right to object to the processing of your personal data, when the legal basis that authorizes us to process it, as indicated in the table included in section 2, is legitimate interest. The company will stop processing your data unless it has a compelling legitimate interest or for the formulation, exercise, or defense of legal claims.
- Right to data portability, when the legal basis that enables us to process your data, as indicated in the table included in section 2, is the existence of a contractual relationship or your consent.
- Right to revoke the consent granted to VAMUTEX SL for the processing of your data.
- You may exercise your rights at any time and free of charge in the following ways:
- By sending an email to info@jvzshop.com indicating the right you wish to exercise and your identification details.
- Additionally, from your private area on the website, by accessing the unsubscribe section, you can unsubscribe from all previously accepted commercial communications.
- Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular with: The Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php)
We also require that third parties who provide services to us and may have access to your data share our commitment to maintaining your privacy and complying with VAMUTEX, SL's confidentiality requirements.
5. CHANGES TO THE PRIVACY AND COOKIE POLICY
- This Privacy Policy may be updated; therefore, you should review it periodically, and if possible each time you access the Website, to ensure you are properly informed about the type of information collected and how it is processed.
- You can find the Privacy Policy at the bottom of the Website.
- The Privacy Policy is effective as of May 25, 2018.
6. COOKIE POLICY
This Cookie Policy is an integral part of the Website's Legal Notice. Access to and browsing of the Website, or use of its services, implies acceptance of the terms and conditions set forth in the Legal Notice and Privacy Policy.
In order to facilitate your navigation on the Website, owned by VAMUTEX, SL, we inform you that it uses cookies or other files with similar functionality (hereinafter, the "Cookies").
In any case, we inform you that VAMUTEX, SL is responsible for the Cookies and the processing of the data obtained through its own and third-party Cookies, deciding on the purpose, content, and use of the information collected.
What is a Cookie?
A cookie is a file containing small amounts of information that is stored in your browser when you visit a website. Its main purpose is to recognize you each time you access the website, adapting the website content to your profile and needs, enabling improved quality and better use of the website.
Cookies are essential for the functioning of the Internet; they cannot harm the user's computer or device and help identify and resolve potential website malfunctions.
Use of Cookies by VAMUTEX, SL
Our store uses cookies to improve user experience, and we recommend that you accept their use to fully enjoy your browsing experience.
If you have any questions about this Cookie Policy, you can contact VAMUTEX, SL at info@jvzshop.com
When you browse jvzshop.com, the following cookies may be installed on your device:
Registration cookies : When the user enters our website and logs in, a temporary cookie is installed so they can navigate their user area without having to constantly enter their details. This cookie will disappear when they log out.
Analytical cookies : These cookies are used to anonymously study user behavior as they browse our website. This allows us to see the most viewed content, the number of visitors, etc. This information we use to improve your browsing experience and optimize our services. These cookies can be our own or third-party cookies. These include Google Analytics and Iadvice cookies.
Third-party advertising cookies : The goal is to optimize ad display. To manage these services, we use Google's DoubleClick platform, which stores information about the ads a user has been shown, which ones are of interest to them, and whether they have visited the advertiser's website.
7. SCOPE OF APPLICATION:
The scope of this privacy policy is as follows:
- To those who visit the website https://jvzshop.com/es/
- To those who voluntarily communicate with VAMUTEX, SL via email or who complete any of the data collection forms published on the website https://jvzshop.com/es/
- To those who request information about the products and services of https://jvzshop.com/es/
- To those who formalize a contractual relationship with VAMUTEX, SL by contracting its products and services.
- To those who use any other service on the website https://jvzshop.com/es/ that involves the communication of data to VAMUTEX, SL or access to data by VAMUTEX, SL for the provision of its services.
- To any other party who, directly or indirectly, has given their express consent for their data to be processed by VAMUTEX, SL for any of the purposes set out in this Policy.
The use of VAMUTEX, SL products and services requires express acceptance of this Policy.
VAMUTEX, SL advises that, unless legally represented, no user and/or client may use another person's identity and disclose their personal data. Therefore, the data provided to VAMUTEX, SL must be personal data that reflects their own identity and is adequate, relevant, current, accurate, and true. In this regard, the user and/or client will be solely responsible for any direct or indirect damage caused to third parties or to VAMUTEX, SL by the use of another person's data or their own data when such data is false, erroneous, outdated, inadequate, or irrelevant. Likewise, any user and/or client who discloses the personal data of a third party will be responsible for obtaining the corresponding authorization from the interested party, as well as for any consequences in the event of such damage.
Likewise, the user and/or client who provides personal data to VAMUTEX, SL declares that they are of legal age, in accordance with Spanish law. Otherwise, they will refrain from providing data to VAMUTEX, SL. Any data provided about a minor will require the prior consent or authorization of their parents, guardians, or legal representatives, who will be considered responsible for the data provided by minors in their care.
This Policy shall apply subsidiarily to any other conditions regarding personal data protection that are established specifically and communicated, without limitation, through registration forms, contracts and/or conditions of specific services. This Policy shall therefore be complementary to those mentioned above insofar as they are not expressly provided for therein.