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Therms of use

The present Terms of Use will regulate specifically the relationship between Vamutex S.L., Polígono El Limonar Parc, 13, Utrera, Seville (Spain), Company Tax Code B-1055971 (hereinafter “Vamutex S.L.”) and the third parties (hereinafter “Users”) who sign in as users and/or purchase any product in the online store of Vamutex S.L. (“” hereinafter the “Store”).


2.1 Users are hereby bound, in general, to use the Store, acquire the Products and use the services of the Store diligently and in accordance with the law, with moral standards, with public order and with the provisions set in these Terms of Use. Furthermore, the Users may not use them in any way which could hinder, damage or deteriorate the normal operation and enjoyment of the Store by Users or that may harm or cause damage to the properties and rights of Vamutex S.L. , of its suppliers, of its Users or, in general, of any third party.


3.1 Vamutex S.L. reserves the right to decide in every moment the Products that are offered to Users through the Store. In particular, Vamutex S.L. may at any time add new Products to those offered or included in the Store, understanding that unless otherwise provided, such new Products shall be governed by the provisions of these Terms. In addition, Vamutex S.L. reserves the right to suspend, to interrupt or to stop providing access to any of its Products at any time and without prior notice.

3.2. Products included in our online Store will correspond to the actually offered products in a way as reliable as the web visualization technology allows. Product descriptions and prices will appear in the Store. The prices stated in the Store are in Euros and exclude VAT, unless otherwise indicated.


4.1 Vamutex S.L will send a purchase confirmation by e-mail to the User within 24 hours. This e-mail shall give a purchase reference code and shall give detail of the characteristics of the Product, its price, shipping & handling costs and those corresponding to the payment of the Products to Vamutex S.L.

4.2 The User who purchases a Product through the Store must make the payment using the payment options specifically detailed in the Store.

4.3 Vamutex S.L. will file the electronic documents to formalize the contract, and will send a copy to the User after the purchase is made. The contract must be in Spanish.

4.4 The order confirmation sent by Vamutex S.L. is not valid as an invoice, just as the proof of purchase. Vamutex S.L. will send with the Product the corresponding invoice.


5.1 The User has a right of withdrawal, for which he/she may contact Vamutex S.L. at the following e-mail address: [email protected] and waive the purchase within a period of no more than seven (7) working days from the Product reception. The Product must be sent with the return sheet duly completed and be accompanied by a copy of the delivery note or invoice, duly completed. The expenses of returning the Product will be borne by Vamutex S.L. Such refund shall be made in accordance with the instructions given by Vamutex S.L. to the User in response to notification of the exercise of withdrawal. The User must return the Product within a maximum of seven (7) days from the reception of the before mentioned instructions.

5.2 The withdrawal brings the return of the amount paid. To this end, the customer must state the number and holder of the credit card to which Vamutex S.L. should make the refund on the returns form. The deadline for such payment shall be as provided in the Law.

5.3 The right of withdrawal may not be exercised if the Product is not returned in its original packaging and when the Product is not in perfect conditions.


6.1 For any incident claim or exercise of your rights, the User may send an e-mail to [email protected]


7.1 The geographical area of sales through the Store is exclusively for the European Union, meaning that the delivery service shall only be rendered within this area. Products purchased through the Store will be sent to the delivery address indicated by the User after verification of payment being delivered within the thirty (30) days established by default in the Law.

7.2 The Vamutex S.L. delivery service is carried out in collaboration with several prestigious logistics operators. No orders will be served to PO Box addresses, hotels or other non-permanent addresses.

7.3 The cost of shipping is not included in the price of the Products. During the product purchase procedure, the User will be informed about the exact shipping rate.


8.1 The user acknowledges that all items of the Store, the Products, the information and materials contained in the same; the brands, the structure, selection, ordering and presentation of the content thereof; and the computer programs used in relation to them are protected by the intellectual and industrial property of Vamutex S.L. itself, or third parties, and that the General Conditions do not confer such rights on intellectual property or any other rights than those specifically stated.

8.2 Unless authorized by Vamutex S.L. or, if applicable, by the third parties who may own the corresponding rights or at least may be legally permitted, the User may not reproduce, change, modify, disassemble, do reverse engineering, distribute, lease, provide, make available or allow access to the public through any means of communication to any of the elements referred to in the previous paragraph. The Users must use the materials, items and information that they access through using the Store just for their own needs, and they are hereby bound not to make commercial use, either directly or indirectly, of either the services or of the materials, items and information obtained through the same.

8.3 The User must refrain from deleting, altering or manipulating any technical device installed by Vamutex S.L. or any third parties in the Store.


9.1 In compliance with the provisions of Organic Law 15/1999, 13th December, of Personal Data Protection, we inform you that all the data given through registration forms as well as transactions, will be included and stored in a file for treatment, owned by Vamutex S.L., while not requested cancellation. The treatment thereof shall be used for the performance and execution of the sale, the personalised care of the products and services that you purchase and the improvement as well as the promotion of proprietary products and services and those of third companies related to Vamutex S.L.

9.2 The Users may, at any time, exercise their rights of access, rectification, cancellation and opposition by contacting Vamutex S.L. Polígono Industrial El Limonar Parc. 13, 41710 Utrera, Seville (Spain) or by e-mail to [email protected], enclosing a copy of your ID or equivalent document.

9.3. Answers marked with * in the application form are mandatory. Failure to answer the said questions shall prevent the purchase of the selected products from being completed.


10.1 Vamutex S.L. will provide the use of personal passwords to the User registered as such on the website. These passwords are necessary to access to the services offered through the website. The User shall maintain under his/her responsibility the passwords in the most strict and absolute confidentiality assuming, therefore, whatever damages or consequences arising from revealing the password. For security reasons, the password for telematic access to the services linked to the web site may be modified by users. If the User is aware of unauthorised use of his login and password, he must notify Vamutex S.L. immediately.


11.1 Vamutex S.L. uses cookies in order to improve its services, make the navigation easier, maintain the security, verify Users' identity, improve the access to your personal favourites and track your use of the Store. Cookies are files that are sent by a web server to your browser and are stored on the hard drive of your computer to identify the User.

11.2 If Users do not want a cookie to be installed on their hard disk, they may configure their web browser to prevent the reception of them. Likewise, Users are free to destroy cookies. In the event Users decide to disable the cookies, the quality and speed of the service may diminish and they may even lose access to some of the services offered in the Store.


These terms and conditions are governed by the Spanish Law. Any dispute arising from the interpretation or execution that might arise concerning the validity, interpretation, performance or termination of this contract will be submitted to the jurisdiction and competence of the Courts of Seville (Spain), the Users hereby waive their own jurisdiction and any other jurisdiction that may correspond to them by law.

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